​Commercial Lending Administrator

We are looking for a full-time Commercial Lending Administrator who will be responsible for the administration of the commercial loan portfolio. The Administrator works closely with the credit union’s commercial lending consultants, syndicate partners, lawyers, borrowers, and the member service team. The role provides a unique opportunity to learn from seasoned industry veterans and to make a visible contribution to the success of the team. 

About You:

You are keen on developing a career in commercial lending and eager to make a real impact and grow in a more personal, cooperative financial setting. You’re someone who develops and strengthens external and internal relationships and are looking to join a team where you can contribute over the long term. You are organized and thrive in an atmosphere where multi-tasking and the ability to learn quickly and perform efficiently are necessary assets. You’re an enthusiastic team player, and want to work in a small cooperative, smart and hardworking team. 

Key Work Activities: 

Reporting to the Manager, Commercial Lending, you’ll play a critical role in supporting the growth of Northern Birch Credit Union’s commercial loan portfolio. In this role, you will:

  • Communicate with various business partners including borrowers, legal representation, brokers, and other financial institutions.
  • Perform administrative activities related to setting up, advancing, monitoring, reviewing, and discharging commercial loans.
  • Monitor and ensure that all conditions precedent are received prior to funding credit facilities.
  • Follow up with solicitors to obtain reporting documents and then review documents to ensure accuracy.
  • Co-ordinate the annual review process.
  • Maintain organized and up-to-date credit union records.
  • Open/close and modify business member accounts, and complete corresponding paperwork, staying in compliance with credit union and government policies and regulations.
  • Identify member needs and promote credit union products and services, maintaining up-to-date knowledge of lending and deposit services and products and referring members to specialists such as investment advisors or residential mortgage lenders to assist with specific needs when required.
  • Demonstrate the credit union’s corporate values in day to day work, external communications, and interpersonal relations.

You Have: 

  • An undergraduate degree/diploma in Business or Economics or other relevant post-secondary training
  • A desire to provide an exceptional experience for members and external partners
  • Strong organizational skills and a keen attention to detail
  • Strong verbal and written communication skills with the ability to deal with difficult or non-compliant borrowers courteously but firmly
  • The ability to work with minimal supervision and handle multiple priorities
  • Ability to work together effectively with others in a team
  • The ability to recognize risk and escalate appropriately
  • Good working knowledge of Word and Excel, and comfort working in banking systems
  • Honesty, integrity and sound judgement


  • Credit union experience
  • Experience in commercial and/or retail loan administration

If this sounds like you, please submit your résumé and cover letter.

This position offers the opportunity to grow and take on additional responsibilities based on your ability and career goals. Northern Birch Credit Union will be implementing several major change initiatives over the next few years as financial services and our community continue to evolve – this provides excellent opportunities to be involved in exciting projects. We offer competitive compensation and unique benefits, on the job training, and a friendly work environment.

If this sounds like you, please submit your résumé and cover letter to careers@northernbirchcu.com.

The successful candidate must complete a full background check, be bondable and be permitted to work in Canada.

We thank all candidates; however, only those to be interviewed will be contacted. 

NBCU is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodations during the recruitment and selection process, please notify us and we will work with you to meet your needs.

Learn more

Read more about Northern Birch Credit Union and who we are.

Find our branches

Learn more about where we are located.