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We're here to help


We are committed to helping our members get through this difficult time. We are ready to support you and discuss options to help reduce financial stress caused by the current environment. Every situation is different, so please reach out to us.  We are here to help.   

Essential Visits Only

We ask that you do your part in helping ensure a safe and healthy environment and “plank the curve” by staying at home and completing as much of your banking as you can remotely. Please only visit a branch for essential reasons.

 Please call us before visiting a branch, as we have remote alternatives to almost all your banking needs.

Modified Branch Hours

We are committed to meeting all of your banking needs. Our branch locations remain open but will operate under modified in-branch hours until further notice.

Effective Monday, January 18th, 2021:

Estonian House Branch

Monday - Friday: 10 am - 3 pm

Latvian Centre Branch

Monday: Closed
Tuesday – Friday: 10 am – 3 pm

Hamilton Branch*

Tuesday: 10 am - 3 pm
Thursday: 10 am - 7 pm
Friday: 10 am - 3 pm

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Learn more about the new CEBA program for Businesses and how you can apply through Northern Birch.


Discover our new feature that lets you enroll for CRA Direct Deposit straight from online banking.


​Your Money is Protected

Your deposits are insured up to $250,000 automatically by the Deposit Insurance Corporation of Ontario (DICO), if they are held outside a registered plan. That’s $150,000 more than the big banks offer. Coverage is unlimited if the investment is in a registered product (RRSP, RRIF, TFSA). ​


Collabria Financial Relief

If you are a Collabria Mastercard holder, you can apply for relief measures. Click here to learn more. 


A Message from Our CEO

Click here to read a note from Anita Saar, our President & CEO 

March 16, 2020

Ways to Bank

Now is a great time to get set up with remote banking options. If you are not currently set up, we can help you get a debit card or online access over the phone. Call us today.  


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Available for both Apple & Android devices. The app gives you access to your accounts from the palm of your hand. 

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Great option that gives you access to your account immediately online. Call us to get set up today. 

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Many of the transactions you typically make in person can be done over the phone. 

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Our ding-free cards allow you to transact at an ATM and in-store.


Get access to thousands of surcharge-free ATMs, Canada-wide. 


Contact us before visiting a branch.