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We are here to help

While the Ontario government has declared a state of emergency and is closing all non-essential businesses, we want you to know that credit unions have been declared an essential service that will continue to operate. 

We are committed to helping our members get through this difficult time. We are ready to support you and discuss options to help reduce financial stress caused by the current environment. Every situation is different, so please reach out to us.  We are here to help.   

Branch Visits

We ask that you do your part in helping ensure a safe and healthy environment and “plank the curve” by staying at home and completing as much of your banking as you can remotely.  As much as we like to see you, we ask that you visit a branch only for urgent or essential matters that cannot be completed online, at an ATM or by phone with one of our staff members.

We continue to follow government and public health guidelines and encourage all our members to do the same. Please call us before visiting a branch, as we have remote alternatives to almost all your banking needs.

We will continue to update this page with any new developments or changes.

Reduced Branch Hours

We are committed to meeting all of your banking needs. Our branch locations remain open but will operate under modified in-branch hours until further notice.

Estonian House Branch
Monday – Friday: 10 am – 2 pm
Saturday: Closed

Latvian Centre Branch
Monday: Closed
Tuesday – Friday: 10 am – 2 pm
Saturday: Closed

Hamilton Branch*
Thursday: 3 pm – 7 pm
Friday: Closed
Saturday: 10 am – 1 pm

*Access at the Hamilton Branch is temporarily limited to former Latvian Credit Union members only.*

Your Money is Protected

Your deposits are insured up to $250,000 automatically by the Deposit Insurance Corporation of Ontario (DICO), if they are held outside a registered plan. That’s $150,000 more than the big banks offer. Coverage is unlimited if the investment is in a registered product (RRSP, RRIF, TFSA). 

Healthy Environment

We are adapting every day. Our front-line staff continue to be there for you, but we continue to ask you to limit your interactions to phone calls, emails and other remote options. If you need to visit a branch, please only do so if you are in good health and are not experiencing any symptoms. If you have travelled outside of the country or have been in contact with others who have, please call us instead – there’s lots of ways we can help. 

Read here:
A Message from Our CEO - March 16, 2020

Ways to Bank

Now is a great time to get set up with remote banking options. If you are not currently set up, we can help you get a debit card or online access over the phone. Call us today.  

Mobile Banking App

Available for both Apple & Android devices. The app gives you access to your accounts from the palm of your hand. 

Online Banking

Great option that gives you access to your account immediately online. Call us to get set up today. 

Over the Phone

Many of the transactions you typically make in person can be done over the phone. 

Debit Card

Our ding-free cards allow you to transact at an ATM and in-store.

Ding-Free ATM 

Get access to thousands of surcharge-free ATMs, Canada-wide. 

Contact us

Contact us before visiting a branch.