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    A new online banking and mobile app interface is coming your way soon!

    We've heard your feedback and are improving our existing online banking and mobile app to enhance the user experience. The refreshed experience has the same features you're used to, with a new user interface bringing an improved look and feel and better navigation. 

    How to get the new online banking experience 
    All users will automatically transition on our launch date. Your current login and password information will remain unchanged. 

    How to get the refreshed app 
    The new app will be available on Google Play and the App Store. Search for 'Northern Birch Credit Union'. 
    If you already have the NBCU Mobile App installed, you will be prompted to update your app on and after our launch date. 

    What's not changing? 
    Your login credentials are not changing. You can continue to login using your existing username and password. 
    If you have memorized accounts set up, you may need to re-enter the information upon first log in.

    Stay tuned for more information! 

     
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    Online Banking

    Online banking will continue to give you the core functionality you're used to; transfer funds, check your balances, pay bills, send and receive Interac e-Transfers, send International Transfers and more. 
     
    It's been redesigned to deliver an improved experience that adapts to all screen sizes. 
     
    Highlights: 
    • Responsive design that automatically adjusts to your screen size, with easier to read text and functionality across all platforms 
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    New Mobile App

    With our mobile apps you'll enjoy the same features as Online Banking with a banking experience designed specifically for your mobile device. 

    The mobile app is available for both iOS and Android users. 

    Highlights: 
    • Touch and Face ID login
    • Refreshed experience with a new and improved look and feel 
     
     
     
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    Frequently Asked Questions

    We've heard your feedback and are making improvements to our existing Online Banking and Mobile App to enhance the user experience and make it easier to do your banking on any device.
    In late September, as we work with our digital banking partner. Stay tuned for a launch date.
    On our launch date, you'll notice a new look and feel of online banking. It has all the same featured you're used to with our existing online banking. 
     
    Your username and password will be the same as they are now. All you have to do is sign in. 
     
    You will have to update your existing online banking app. 
     
     
     

    Questions? We're here to help.

    Want to set up online banking or need help accessing your accounts? Get in touch with us today.