Re-Registering for Interac e-Transfer Autodeposit
If you were previously registered for autodeposit prior to our conversion weekend, you must re-register to continue to receive your incoming Interac e-Transfers. For those previously registered, if you do not re-register for autodeposit and an Interac e-Transfer is sent to you, the funds will be rejected and sent back to the sender. You will receive an email advising you to reach out to your financial institution.
What should you do? Log into online banking and complete your autodeposit registration. Don't forget to verify your registration with the confirmation email sent to you by Interac. Autodeposit can be found in online banking under the Transfers and Send Interac e-Transfer section. Once your registration is confirmed, the sender will need to re-send the Interac e-Transfer. You will then be able to receive any future e-transfers as well.